Note
In order to reset your password, you need to provide the relevant username.
Entering the characters in the box is a security precaution to protect the system and you.
Please note: Internal (MUD) users that use this functionality will be resetting their MUD password.
Help Desk Contact Details
For any assistance to update your contact details, please call Santam or Sanlam help desk on 0860 55 7788 (Santam Employees) or 021 947 1990 (Sanlam Employees).
After hours , a message can be left or you can send an email to itservicedesk@sanlam.co.za (Sanlam Employees) or itsupport@santam.co.za (Santam Employees)
Note
A valid username and ID or Passport Number must be entered in order to reset your password.
Entering the characters in the box is a security precaution to protect the system and you.
Help Desk Contact Details
If you need any assistance, contact the Support Helpdesk at 0860 1000 43 or salestechnology.support@sanlam.co.za
Please note: Internal (MUD) users who use this functionality will be resetting their MUD password.
Note
A valid username and ID or Passport Number must be entered in order to reset your password.
Support:
For Technical Support - 08:00 - 17:00 - Monday to Friday - on 021 947 1990
Please note: Internal (MUD) users who use this functionality will be resetting their MUD password.
Note
In order to reset your password, you need to provide the relevant username.
Entering the characters in the box is a security precaution to protect the system and you.
Please note: Internal (SHA) users that use this functionality will be resetting their MUD password.
Digital Distribution Contact Details
If you need any assistance on our SME offering or to learn more about Pocket Underwriter, get in contact with our team:
For information on any of our SME digital offerings or should you need to liaise with one of our specialized team members please visit: www.sha.co.za/products/digital-distribution
For matters that require urgent assistance please contact:
Pocket Underwriter enquiries: alicia@sha.co.za / 011 731 3765
Public Liability/ General Enquiries: daniela@sha.co.za / Stefani.potas@sha.co.za
Professional Indemnity Enquiries: Junior@sha.co.za or Jocelyn@sha.co.za / charmaine@sha.co.za